Posted on 6th May 2021

Free Cancellation Until 30 April 2024



Cancel at any point up to 30 April 2024 and be fully released from your 2024/25 contract at no cost or obligation.

Any student who books a room at any AXO Student Living property for the 2024/25 academic year before 30 April 2024 will be able to cancel at any point prior to this date without charge or obligation to the contract signed*

  1. This promotion is supplementary to AXO Student Living’s standard cancellation policies within the tenancy agreement 2024/25, which can be found on the ‘Terms and Conditions” page on the website. The standard cancellation policies remain unaffected by this addition;

2. For the avoidance of any doubt this promotion only applies to tenancies for the 2024/25 Academic Year and not for any tenancies commencing before 1 September 2024;

3. To be eligible for this promotion the student must book a room directly with AXO Student Living (in accordance with these terms) between 01 November 2023 and 30 April 2024 and any application to cancel must be received by no later than 5pm on 30 April 2024 – After this date the standard cancellation terms apply;

4. This promotion is not valid for any students who have deferred their booking from a 2023/24 academic year to a 2024/25 academic year. For any such bookings the standard cancellation terms apply;

5. This promotion only applies to bookings made directly with AXO Student Living’s booking portal and excludes any bookings made via third parties;

6. This promotion shall apply to tenancies no less than 16 weeks in length;

7. In order to benefit from this promotion and to qualify for booking cancellation, the student is required to email before 5pm on 30 April 2024 stating their desire to cancel. The cancellation will then be processed by AXO Student Living management. The student will then receive a cancellation confirmation email which will detail the refund process where applicable;

8. If the student qualifies for this promotion and submits a successful cancellation application then they will receive a full refund of any monies paid at the point of cancellation in relation to the cancelled 2024/25 academic year booking;

9. If the student has booked via an international agent, they must also inform them of their intention to cancel their 2024/25 contract;

10. If a student applies for this cancellation promotion then they will invalidate all other promotions including, but not limited to, the Group Booking Offer and the Refer A Friend Discount;

11. Prior to applying for this cancellation promotion, the student must not owe any rents for a previous term session or booking and must have made all outstanding payments due on their account;

12. These terms and conditions are governed by English law;

13. AXO Student Living reserves the right to withdraw or change this offer at any time;


AXO Student Living, 184 Shepherds Bush Rd, London, W6 7NL

*this promotion is not valid for those who have deferred their 2023/24 academic year booking to a 2024/25 academic year booking.