How to report a maintenance problem

Throughout the year you may need maintenance support. Reporting a maintenance problem at AXO is easy and we aim to resolve the issue within 48 hours. 

How to report a problem 

1. Speak to a member of staff at reception or email them
2. Please give details of the problem along with your room number 

How we will deal with it

• In an emergency the issue will be resolved as soon as possible
• If not, we will solve the maintenance issue within 48 hours 
• If you have any further questions please speak to a member of staff