Investor in Students Gold Status
Recognised for Student Engagement and Experience
AXO Student Living is proud to have achieved Gold Accreditation from Investor in Students, recognising our commitment to listening to and acting on resident feedback.
This accreditation is awarded based on independent student insight, measuring how effectively accommodation providers engage with their residents and respond to their needs. Achieving Gold reflects the strength of our resident engagement strategy and ongoing focus on creating a supportive and inclusive living environment.
Our approach is built around ensuring students feel heard and involved in shaping their experience, which continues to drive improvements across all AXO sites.
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Net Promoter Score (NPS)
Students Who Recommend AXO
At AXO Student Living, we regularly measure how likely our residents are to recommend their accommodation to others, as this is one of the clearest indicators of overall satisfaction.
Our latest Net Promoter Score (NPS) stands at 40.7, based on feedback from 371 students, reflecting a strong level of advocacy across our communities.
This score highlights the positive experiences of our residents. As participation continues to grow, so does the strength and reliability of this feedback, helping us shape and improve the student experience year after year.
GSL Gold Status
Recognised for Excellence in Student Experience
At AXO Student Living, delivering a high-quality, student-centred experience is at the heart of everything we do – and we’re proud that this commitment has been recognised with a Gold Accreditation from the Global Student Living (GSL) Awards.
GSL Awards are 100% based on direct student feedback, making them one of the most trusted and respected accolades in the student accommodation sector. Earning Gold means our residents have consistently rated us highly across key areas such as wellbeing, support, value for money, and sense of community.
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Best Value for Money
2025 Finalist: Best Value for Money
In 2025, AXO Student Living was also named a finalist for the GSL Award for Best Value for Money in the UK & Ireland – a competitive category based solely on how students themselves feel about the cost, quality, and fairness of their accommodation experience.
This nomination is a testament to our mission: providing affordable, secure, and enriching places to live, where students are not only supported but empowered to thrive.
Whether you’re staying in London or Coventry, you can trust AXO to deliver the care, facilities, and value that students truly deserve.
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